First: Principles

Ramblings of a software developer with a degree in bioinformatics. Agile development mixed with DNA sequencing - what could go wrong?

Showing posts with label customer. Show all posts
Showing posts with label customer. Show all posts
Thursday, September 20, 2007

How to Gather Customer Feedback

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Don't aggravate customers with annoying surveys! Make sure to ask "Is there anything else?" Several stories about bad feedback...
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