Customer Affinity and UI design

Martin Fowler discusses the importance of being attuned to the business side of software development. I especially liked this quote:

I've often heard it said that enterprise software is boring, just shuffling data around, that people of talent will do "real" software that requires fancy algorithms, hardware hacks, or plenty of math. I feel that this usually happens due to a lack of customer affinity.

I've heard this too, in spirit at least. and one of the reasons is that those people of talent don't believe that UI design is "real" software. Of course, the place you have the most opportunity to affect how the customers work and whether they enjoy your software is in the user interface. In the last few years, UI design has started to gain a little more respect in the community, but the fact remains that it is one of the areas of software design that really remains an art, rather than a science. What are your favorite sites for discussing UI design?